Care Team Solutions

Leading patients 
to care, faster

Whether it’s through our intuitive tools or directly in your EHR workflow, streamlining medication access for patients has never been easier. 

A care team member views the screen of a mobile workstation while a provider consults with patients in the background.

The challenge

Care teams are frustrated and overburdened by complex prior authorization processes and manual hurdles. These can delay treatment and complicate coordination among providers, pharmacies and payers, hindering seamless patient care.

Level up with integrated care team solutions

With integrated electronic prior authorization, care teams have the flexibility and visibility to connect patients to support and enhance care, efficiently.

  • All payers, all medications prior auth

    Our direct payer connections allow for quick transfer of information and keep care team members informed, leading to faster prior auth turnaround time.[0]Based on review of October 2023 Optum determination data

  • Custom prior auth detail view and support

    Teams can gain visibility into prior authorization status and ability to manage inbound and outbound attachments within workflow. Designated account management teams and access to live prior auth experts helps ensure success post-implementation.

  • Prospective and retrospective workflows

    ePA works at the point of prescribing, as well as upon pharmacy request following a claim rejection, helping to deliver patient support throughout the prior auth journey.

  • Enroll patients at the point of prescribing

    Enrollment at the point of prescribing can enable access to support programs before the patient leaves the office.

Care team member working at mobile workstation with provider speaking with patient in the background.

Integration that accelerates

You know how crucial it is to quickly get patients the medicine they need. With electronic prior auth submission, you can get determinations faster — sometimes in minutes.[0]Based on review of October 2023 Optum determination data

Patients notified of approval can access therapies up to 2 days sooner.[0]CoverMyMeds.com portal and EHR prior authorization randomized data July 2022 through December 2022

Not sure if you have prior auth capabilities with your EHR? For now, use our online portal at no cost.

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