Who We Are

We treat people like adults and always behave with ethics, integrity and honesty, beyond question.

Making a tough decision or being the bearer of bad news is always OK at CoverMyMeds. When presented with a decision that is more gray than black and white, we use our best judgment, get help when needed and ask ourselves what best contributes to the needs of patients and our customers.

Sometimes doing the right thing means taking a short-term hit. But by consistently demonstrating that our customers and employees are more important to us than anything else, we believe they will return the favor if we ever have a short-term problem.

We communicate honestly, clearly and maintain a sense of humanity in our company. We treat people with respect and maintain their dignity even when we disagree. We never tolerate jerks, even if they are brilliant.

Achieving our mission requires us to do things that have never been done before. We embrace this, knowing there will not always be an easy answer, or someone to tell us what to do.

We are transformational in our thinking, questioning the limits of what is possible by asking “why not?” “why not now?” and “why not bigger?” We value employees with the grit and willingness to do whatever it takes to figure it out and make it work.

Lasting success requires that we use our resources wisely, so we particularly cherish those with the judgment to understand what rewards justify their risks.

No strategy, process, organization, team or person is sacred if we are not getting the job done. Reliability and peerless security are the most fundamental results we must always achieve. We manage risks continuously and do whatever it takes to avoid problems.

Customers love that we are different, but only when we deliver. We earn the right to challenge the status quo by accomplishing what we say we will.

We do not trick ourselves by setting easy goals just so that we can achieve them. Exceptional results are needed to provide career growth for our employees, profits to invest in our mission and competitive distance that provides us with lasting success.

We recruit and promote people who want to win as part of a great company. We check our egos at the door and win as a team.

We need the best idea, but it does not need to be yours. We need the best product, but it does not need to be you who built it. We need the sale, but it does not need to be you who sold it. We define ourselves by the success we leave in our wake and don’t worry about taking credit.

People get ahead at CoverMyMeds through ambition for the company and our mission, and never through politics.